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Agency Performance Measures Report

Date: 11-23-2009
Time: 4:54 am
Department of Aviation
 Service Area 
Financial Assistance for Airport Maintenance

 Objective 
Provide financial assistance for airport maintenance

1 of 16
 Measure 
Ratio of airport maintenance grants expended to the value of allocations awarded.
Last Modified: 01-Jan-08
Measure Methodology
The measure is a ratio of maintenance grants expended to the value of allocations awarded during the fiscal year.
Measure Type
 Output 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
85
    
Date
6/30/2010
    
Description
85% in FY 2010.

Explanatory Note
The performance of this financial assistance program improved 14 percentage points during FY 2009, after having been frozen in the previous fiscal year due to revenue shortfalls.
 Measure Data 
  Year      Measure   
2006  94 
2007  100 
2008  64 
2009  78 
2010   

 
 Service Area 
Financial Assistance for Airport Development

 Objective 
We will provide financial assistance for airport development

2 of 16
 Measure 
Ratio of airport development grants executed to the value of allocations available.
Last Modified: 01-Jan-08
Measure Methodology
The measure is ratio of grants executed to the value of allocations available to be put under grant during the FY.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
92
    
Date
6/30/2010
    
Description
92% for FY 2010.

Explanatory Note
Due to current economic conditions, localities were less able during FY 2009 to dedicate funds for local share to support airport capital improvement projects resulting in grant executions being less than projected.
 Measure Data 
  Year      Measure   
1995  52.3 
1996  64.0 
1997  65.4 
1998  56.6 
1999  63.5 
2000  58.2 
2001  82.2 
2002  87.1 
2003  81.0 
2004  72.5 
2005  85.7 
2006  84.1 
2007  87.0 
2008  93.0 
2009  89.2 
2010   

 
 Service Area 
Financial Assistance for Aviation Promotion

 Objective 
Provide financial assistance for aviation promotion activities

3 of 16
 Measure 
Ratio of aviation promotion grants executed to the value of allocations available.
Last Modified: 01-Jan-08
Measure Methodology
This measure is a ratio of grants executed to allocations available to be put under grant during the FY.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
100
    
Date
6/30/2010
    
Description
100% in FY 2010..

Explanatory Note
The performance of this financial assistance program improved 25 percentage points during FY 2009 after having been frozen during FY 2008 due to revenue shortfalls.
 Measure Data 
  Year      Measure   
2006  85 
2007  100 
2008  75 
2009  100 
2010   

 
 Service Area 
Aviation Licensing and Regulation

 Objective 
License aircraft and airports in accordance with the Code of Virginia

4 of 16
 Measure 
Percentage of eligible FAA-registered aircraft that are licensed per Code of Virginia requirements
Last Modified: 01-Jan-08
Measure Methodology
DOAV internal records.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
75
    
Date
6/30/2010
    
Description
75% in FY 2010.

Explanatory Note
A new compliance Manager was hired in August 2008, and she analyzed data to determine aircraft eligible to be licensed and executed strategies to increase rate of compliance by 28 percentage points over the prior fiscal year.
 Measure Data 
  Year      Measure   
2006  52 
2007  51 
2008  43 
2009  71 
2010   

 
 Service Area 
Aviation Communication and Education

 Objective 
We will increase Aviation Awareness/Utilization

5 of 16
 Measure 
Number of people exposed to Virginia Aviation by DOAV activities.
Last Modified: 01-Jan-08
Measure Methodology
Attendance data will be provided by major event sponsors and DOAV internal records.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
1300000
    
Date
12/31/2009
    
Description
1.3 million in calendar year 2009.

Explanatory Note
Performance is measured on a calendar year basis. Due to current budget/travel restrictions, the Department of Aviation will not participate in 2009 in as many external events as in previous years. We also anticipate a decline in total event attendance due to the cancellation of some of the scheduled events.
 Measure Data 
  Year      Measure   
2006  1,100,000 
2007  1,067,400 
2008  1,108,027 
2009   
2010   

 
 Service Area 
Aviation Communication and Education

 Objective 
We will increase Aviation Awareness/Utilization

6 of 16
 Measure 
Amount of economic activity generated by Virginia's aviation system.
Last Modified: 31-Jul-09
Measure Methodology
Data will be produced by consultant analysis.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
12.2
    
Date
12/31/2009
    
Description
$12.2 billion in calendar year 2009.

Explanatory Note
This activity has not been measured since 2004. Following a 2008 deferral of the study due to revenue shortfalls, DOAV is currently evaluating consultant proposals and expects to have economic activity data in Fall 2010.
 Measure Data 
  Year      Measure   
2004  10,700,000,000 
2005   
2006   
2007   
2008   
2009   
2010   

 
 Service Area 
Aviation Communication and Education

 Objective 
We will increase Aviation Awareness/Utilization

7 of 16
 Measure 
Number of enplanements at the air carrier airports (having scheduled service).
Last Modified: 01-Jan-08
Measure Methodology
Enplanement numbers are provided by FAA. These figures become available approximately July-August for the previous calendar year.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
27100000
    
Date
12/31/2009
    
Description
27.1 million enplanements during calendar year 2009

Explanatory Note
Enplanements declined by 1.1 Million statewide, resulting in a reduction of 4.3%. The current economy has seen a national downturn of enplanements.
 Measure Data 
  Year      Measure   
2005  26,100,000 
2006  24,600,000 
2007  25,600,000 
2008  24,500,000 
2009   
2010   

 
 Service Area 
Aviation Communication and Education

 Objective 
Develop and administer Aviation/Aerospace Education programs

8 of 16
 Measure 
Number of organizations/educational institutions reached through the Aviation/Aerospace Education Program.
Last Modified: 01-Jan-08
Measure Methodology
DOAV internal records.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
2750
    
Date
6/30/2010
    
Description
2,750 during FY 2010.

Explanatory Note
In order to accomodate revenue shortfalls, we had to reduce the quantity of print material produced and distributed to organizations and educational institutions. We increased our emphasis in other contact media but the lack of printed material resulted in contacts with fewer institutions.
 Measure Data 
  Year      Measure   
2006  2,700 
2007  2,700 
2008  2,750 
2009  2,750 
2010   

 
 Service Area 
General Aviation Personnel Development

 Objective 
Increase safety awareness among Virginia pilots to create a safer aviation environment in the Commonwealth

9 of 16
 Measure 
Number of aviation safety events sponsored by the Department.
Last Modified: 01-Jan-08
Measure Methodology
Sponsored events are recorded by the Department of Aviation
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
11
    
Date
6/30/2010
    
Description
11 events during FY 2010.

Explanatory Note
Due to cancellations of the FAA Wings program and the 99s safety program, DOAV did not sponsor as many safety seminars during FY 2009 as anticipated. Talks have been initiated with other organizations to possibly introduce new safety events during FY 2010.
 Measure Data 
  Year      Measure   
2006  11 
2007  11 
2008 
2009 
2010   

 
 Service Area 
Air Transportation Planning and Development

 Objective 
Provide technical support to the Commonwealth's airports

10 of 16
 Measure 
Number of airport security inspections performed.
Last Modified: 01-Jan-08
Measure Methodology
DOAV internal reports.
Measure Type
 Outcome 

Preferred Trend
 Maintain 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
35
    
Date
6/30/2010
    
Description
35 inspections during FY 2010.

Explanatory Note
We were able to meet our goal efficently by combining security, safety and operational inspections.
 Measure Data 
  Year      Measure   
2006  35 
2007  45 
2008  35 
2009  38 
2010   

 
 Service Area 
Air Transportation Planning and Development

 Objective 
Provide technical support to the Commonwealth's airports

11 of 16
 Measure 
Number of airport safety inspections performed using state and federal criteria.
Last Modified: 01-Jan-08
Measure Methodology
DOAV internal reports.
Measure Type
 Outcome 

Preferred Trend
 Maintain 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
30
    
Date
6/30/2010
    
Description
30 inspections during FY 2010.

Explanatory Note
We were able to meet our goal efficently by combining security, safety and operational inspections.
 Measure Data 
  Year      Measure   
2006  28 
2007  42 
2008  31 
2009  33 
2010   

 
 Service Area 
Air Transportation Planning and Development

 Objective 
Provide technical support to the Commonwealth's airports

12 of 16
 Measure 
Percentage of time that the Department-owned electronic navigational equipment are not available for service
Last Modified: 01-Jan-08
Measure Methodology
Measure is a ratio of facility down-time to total time available during the fiscal year. Navigational aid facility logs are maintained by contractor in accordance with FAA requirements.
Measure Type
 Outcome 

Preferred Trend
 Down 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
.9
    
Date
6/30/2010
    
Description
.9% during FY 2010.

Explanatory Note
We met our goal and the Navigational Facility study is due to be completed late CY 2009, which will provide up-to-date information regarding material condition of state system and recommendations for future statewide system configurations. Some outdated navigational systems will be decommissioned because of age and maintainability which will further improve our system readiness.
 Measure Data 
  Year      Measure   
1997 
1998 
1999  1.4 
2000  1.3 
2001  0.8 
2002  0.8 
2003  1.1 
2004  0.9 
2005  0.7 
2006  0.9 
2007  0.9 
2008  1.0 
2009  0.9 
2010   

 
 Service Area 
Air Transportation Planning and Development

 Objective 
Provide technical support to the Commonwealth's airports

13 of 16
 Measure 
Condition rating of pavement in airports across the Commonwealth.
Last Modified: 01-Jan-08
Measure Methodology
Pavement condition index analysis in accordance with FAA criteria.
Measure Type
 Outcome 

Preferred Trend
 Maintain 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
70
    
Date
6/30/2012
    
Description
Rating of 70 by June 30, 2012.

Explanatory Note
DOAV met our goal this year as DOAV Maintenance program funds were sufficient to maintain current PCI level. To improve the PCI requires Federal funds to perform pavement rehabilitation. These funds are forecast to decrease in future years.
 Measure Data 
  Year      Measure   
2002  70 
2003   
2004   
2005   
2006   
2007   
2008   
2009  70 
2010   

 
 Service Area 
State Aircraft Acquisition or Enhancement

 Objective 
Implement and fund an approved asset replacement program

14 of 16
 Measure 
Percent of days aircraft is available for flights
Last Modified: 01-Jan-08
Measure Methodology
The measure is a percentage of days the aircraft is available for flight in an operating year.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
86
    
Date
6/30/2010
    
Description
86% during FY 2010.

Explanatory Note
The department's aging aircraft fleet was replaced in FY 2008. Since then, the two new replacement aircraft have experienced a higher than anticipated degree of unavailability, primarily a result of problems with the environmental systems. Warranty has covered the costs but not eliminated the downtime. The manufacturer continues to try to resolve the problems.
 Measure Data 
  Year      Measure   
2006  79 
2007  81 
2008  82 
2009  82 
2010   

 
 Service Area 
State Aircraft Operations and Maintenance

 Objective 
Provide safe, efficient air transportation for the Governor, Legislature, Economic Development Partnership, and all state agencies

15 of 16
 Measure 
Percent (%) of customer satisfaction rated satisfied or better.
Last Modified: 01-Jan-08
Measure Methodology
Completed customer surveys.
Measure Type
 Outcome 

Preferred Trend
 Maintain 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
95
    
Date
6/30/2010
    
Description
95% during FY 2010.

Explanatory Note
96% of customers were satisfied with DOAV executive flight services, with 87% reporting being very satisfied during FY 2009.
 Measure Data 
  Year      Measure   
2006   
2007  100 
2008  99 
2009  96 
2010   

 
 Service Area 
Administrative and Support Services

 Objective 
Ensure that resources are used efficiently and programs are managed effectively, and in a manner consistent with applicable state and federal requirements

16 of 16
 Measure 
Percent of scorecard categories marked as "meets expectations".
Last Modified: 25-Jul-08
Measure Methodology
Take the number of cases where the agency scored "meets expectations" and divide by the total number of measures.
Measure Type
 Outcome 

Preferred Trend
 Up 

Class
 Non-Key 
Measure Baseline
Value
    
Date
    
Description

Measure Target
Target
100
    
Date
6/30/2010
    
Description
100% during FY 2010.

Explanatory Note
The Department received a Below Expectations rating in one of thirteen administrative measures, "Percent of compliance with information security standards," due to the lack of an IT Security Audit Plan. The plan has subsequently been completed, along with additional actions designed to improve the agency's IT security program.
 Measure Data 
  Year      Measure   
2005  100 
2006  100 
2007  100 
2008  90 
2009  92 
2010