Administrative Measure Details

Department of Veterans Services

2009

Goal	Measure	Rating	Explanatory Note
Emergency Preparedness
Emergency Preparedness	Percent of recommended preparedness actions taken Source: OCP Agency Preparedness Survey	75-100% 50-74% 0-49% Unavailable	DVS is taking corrective steps to bring agency preparedness to "green" status.
Financial Management
APA Audits	Number of recurring findings/material weaknesses Source: Comptroller's Quarterly Report	0 1 recurring 2+ recurring or 1 material Unavailable	DVS is taking steps to correct the 2 recurring findings.
Budget Plan	Percent of expenditures within budget plan Source: DPB Expenditure Variance Report -derived from CARS	0-100% N/A >100% Unavailable
Internal Control	Percent of compliance with ARMICS Source: Comptroller's Quarterly Report	100% N/A 0-99% Unavailable
Prompt Pay	Percent of compliance with prompt pay act Source: Comptroller's Quarterly Report	95-100% Last Quarter 0-94% Last Quarter 0-94% Last 2 Quarters Unavailable	Rating driven by prompt pay rate at Sitter & Barfoot Veterans Care Center, which, due to insufficient cash reserves, had to hold bills until cash was available to pay them. Effective July 1, 2009, cash reserves have been moved to provide cash availability, which should bring DVS into compliance.
Government Procurement
eVA Usage	Percent of procurement transactions made through eVA Source: DGS eVA Reports	95-100% 75-94% 0-74% Unavailable	Information not available on FY09 eVA dashboard report. Reason given: "Incomplete Data: February-June Reports Not Submitted"
SWAM Vendor Participation	Percent of (SWAM) Small, Women & Minority agency goal achieved Source: DMBE SWaM Dashboard	95-100% 90-94% 0-89% Unavailable	DVS FY09 goal was to purchase 31% of discretionary expenditures from SWaM vendors. Actual FY09 purchases equalled 66.2%.
Human Resources
Fairness and Equity	Percent rating in EEO Assessment report Source: DHRM HR-at-a-Glance	100% 97-99% 0-96% Unavailable	Note: does not inlcude data for Sitter & Barfoot Veterans Care Center (not available through HR-at-a-Glance) or for Virginia Veterans Care Center (reported as "N/A" in HR-at-a-Glance).
Talent Acquisition	Percent of hiring offers accepted Source: DHRM HR-at-a-Glance	85-100% 75-84% 0-74% Unavailable	Note: does not inlcude data for Sitter & Barfoot Veterans Care Center (not available through HR-at-a-Glance).
Talent Management	Percent turnover excluding internal promotions and transfers Source: DHRM HR-at-a-Glance	0-14% 15-24% 25-100% Unavailable	Note: does not inlcude data for Sitter & Barfoot Veterans Care Center (not available through HR-at-a-Glance).
Telework	Percent of eligible employees that telework Source: DHRM HR-at-a-Glance	20-100% 5-19% 0-4% Unavailable	Note: does not inlcude data for Sitter & Barfoot Veterans Care Center (not available through HR-at-a-Glance).
Information Technology
Accessibility	Percent of compliance with IT accessibility standards Source: DRS Accessibility Report	90-100% 70-89% 0-69% Unavailable	Per VITA, the Department of Veterans Services was accidentally left off the list of Executive Branch agencies to be analyzed for accessibility. The Department of Rehabilitative Services has been made aware of the oversight and will analyze the DVS site.
Information Security	Percent of compliance with information security standards Source: VITA Information Security Report	98-100% 95-97% 0-94% Unavailable	DVS has submitted an updated IT Audit Plan, which was being evaluated by VITA Security for approval as of 10/5/09.