• Summary of current service performance
  Preservation and restoration of the historic site and maintenance of the modern support facilities is a primary focus of Gunston Hall.
  
  Gunston Hall currently provides daily tours for walk-in visitors and prescheduled groups. Visitors come from all walks of life and many locations. School students constitute one of the main components of our audience and their tours concentrate on the Standards of Learning of the Commonwealth. A high percentage of visitors express satisfaction with the site and its presentation. Calculation of visitor satisfaction is based on completed visitor surveys and both verbal and written comments from visitors.
  
  Research is ongoing and enables continual updating of tour content and public programming.
• Summary of current productivity
  Gunston Hall currently serves between 27,500 and 30,000 individuals yearly. A limited staff with a small budget provides a premier product to the visiting public. Research is revealing information about George Mason and how the site was utilized during his lifetime and this information is communicated to the visitor in the form of verbal tour content and visual presentation such as archaeological excavation. Educational seminars, lectures and other public programs are presented throughout the year. Research facilities include a library and archival collection in addition to the home of George Mason and its surrounding landscape.

• Summary of Major Initiatives and Related Progress
  The Regents and staff of Gunston Hall have confirmed their commitment to re-create the domestic world that surrounded George Mason by restoring the Mansion to its original appearance, with an emphasis on restoring the painted finishes and wallcoverings in every room, by acquiring objects for the collections which belonged to George Mason or relate to life in colonial Virginia, by researching and replicating original features in the landscape by means of archaeological and documentary study, and by acquiring books and manuscripts that belonged to George Mason or related to life in 18th-century Virginia.
  
  As more information is learned about the historic site, it is presented to the visiting public through tours and public programs. Preservation and re-creation of the site based on the information gathered is conducted as time and funding permit. The goal is to present the house and surrounding acreage to the visiting public as it would have appeared during George Mason's lifetime while at the same time preserving the historic fabric of the site. The institution actively acquires documents, books, and objects of fine and decorative art which relate to the life of George Mason. The acquisition, care and conservation of these collections is a key activity of the agency.
  
  The collections of Gunston Hall include nearly 8,000 collection records, including books, manuscripts and objects, on which detailed information is currently being entered into a collection management database which will be available on line. On line access will enable potential researchers and visitors to be aware of the wide variety of materials available for their use at Gunston Hall.
  
  Following completion of the construction of new office and storage facilities, maintenance of the historic structures, the modern facilities and the site as a whole is better able to be addressed.
  
  Gunston Hall presents special events such as lectures, performances or focus tours to attract and educate particular segments of our customer base and to expand visitation.
• Summary of Virginia's Ranking
  Based on visitor response, the site and the presentation of historic information on plantation life and George Mason ranks among the highest when compared with similar sites in the United States. Results are based on direct contact with visitors, as well as verbal and written comments on visitor surveys.
• Summary of Customer Trends and Coverage
  Gunston Hall's adult visitation increased in the last fiscal year and the base of school children, both on and off site, has remained steady.

• Summary of Future Direction and Expectations
  Gunston Hall's expectation in the foreseeable future is to continue research into the life of George Mason and the plantation where he lived and to present this information to the public while preserving his home and expanding the number of people who visit and who are aware of Mr. Mason's contributions to the way of life we all enjoy. In addition to increasing the number of visitors who view the property, it is Gunston's goal to increase the number of researchers who use our library and archives.
  
  In furtherance of these goals maintenance of both the historic and modern facilities is of paramount importance.
• Summary of Potential Impediments to Achievement
  Historic sites across the Commonwealth have experienced significant declines in public attendance for the past several years. The reasons for the decline are not entirely clear.
  
  Among the challenges Gunston Hall faces in attracting visitors is the competition in the Metropolitan Washington area where many sites have no admission fee and are accessible by public transportation. Gunston Hall is located just outside the public transportation routes of Northern Virginia and does have an admission fee, although lower than some similar sites.
  
  Name recognition is another challenge which we constantly address; although George Mason was one of the leaders of Colonial America, he was a very private person. His contributions to the founding of this country are great, but his name is not readily recognized.
  
  The limited budget has not allowed the site to have the size staff needed to physically maintain the site in optimum condition or to provide the publicity to attract the desired number of visitors.

• Description of the Agency's Products and/or Services:
  Tours, special events, school outreach, community education.
  
  The most important service Gunston Hall provides is the preservation and enhancement of this historic landmark, which includes the historic home of George Mason and 550 acres of grounds. The property is open to the public 362 days per year and offers guided tours. One of the most important groups of on-site visitors is the school children in the surrounding Northern Virginia area. Throughout the school year these children receive detailed information on George Mason, his contributions to our freedoms and 18th-century life in the Chesapeake region. Tour content is directly related to the Standards of Learning.
  
  Additionally, outreach information is provided both by visits to classrooms and written documentation.
  
  Daily walk-in visitors are provided tours on an on-going basis throughout the day. Special seminars on the site, George Mason, the Bill of Rights, and 18th-century life are presented during the year.
• Factors Impacting Agency Products and/or Services:
  [Nothing entered]
• Anticipated Changes in Products or Services:
  [Nothing entered]

• Financial Overview:
  Because of the current economic conditions, the state budget of Gunston Hall has been drastically reduced over the last several years. Staffing levels have fallen and a variety of projects have been delayed; initiatives have been reduced and/or removed entirely. To supplement state allotments, Gunston Hall presents special events and seeks grants and donations.
• Financial Breakdown:

  	FY 2011			FY 2012
  	General Fund	Nongeneral Fund		General Fund	Nongeneral Fund
  Base Budget	$548,749	$232,949		$548,749	$232,949
  Change To Base	$0	$0		$0	$0
  Agency Total	$548,749	$232,949		$548,749	$232,949

  This financial summary is computed from information entered in the service area plans.

• Overview
  Gunston Hall has a small core staff of fulltime employees, both publicly and privately funded, together with a group of wage employees, and a large volunteer organization. A number of fulltime positions remain vacant because of lack of funding.
• Human Resource Levels

  Effective Date	9/1/2009
  Total Authorized Position level	11
  Vacant Positions	-5
  Current Employment Level	6.0
  Non-Classified (Filled)	1
  Full-Time Classified (Filled)	5		breakout of Current Employment Level
  Part-Time Classified (Filled)	0
  Faculty (Filled)	0
  Wage	24
  Contract Employees	0
  Total Human Resource Level	30.0		= Current Employment Level + Wage and Contract Employees

• Factors Impacting HR
  Inadequate funding has had the greatest impact on staffing. Being unable to compete with other employers in the Northern Virginia area in salaries offered makes it difficult to recruit and retain the best qualified employees. Positions have been reduced from full to part time. Limited training funds have not allowed employees to take advantage of current educational opportunities.
  
  Because Gunston Hall is outside the public transportation routes of the area, it is not able to attract possible employees in some fields.
• Anticipated HR Changes
  No changes are anticipated at this time.

• Current Operational IT Investments:
  Gunston Hall has completed its transition to VITA; location and availability of some services prevent Gunston from being able to take advantage of all Commonwealth systems.
• Factors Impacting the Current IT:
  Reduced funding and location impact the agency's ability to take advantage of some Commonwealth systems.
• Proposed IT Solutions:
  No IT initiatives are planned at this time.
• Current IT Services:

  Estimated Ongoing Operations and Maintenance Costs for Existing IT Investments

  	Cost - Year 1		Cost - Year 2
  	General Fund	Non-general Fund	General Fund	Non-general Fund
  Projected Service Fees	$21,908	$10,865	$22,237	$11,028
  Changes (+/-) to VITA Infrastructure	$0	$0	$0	$0
  Estimated VITA Infrastructure	$21,908	$10,865	$22,237	$11,028
  Specialized Infrastructure	$0	$0	$0	$0
  Agency IT Staff	$0	$0	$0	$0
  Non-agency IT Staff	$0	$0	$0	$0
  Other Application Costs	$0	$0	$0	$0
  Agency IT Current Services	$21,908	$10,865	$22,237	$11,028

  Comments:
  The cost of IT services is a stretch for Gunston's limited budget.
• Proposed IT Investments

  Estimated Costs for Projects and New IT Investments

  	Cost - Year 1		Cost - Year 2
  	General Fund	Non-general Fund	General Fund	Non-general Fund
  Major IT Projects	$0	$0	$0	$0
  Non-major IT Projects	$0	$0	$0	$0
  Agency-level IT Projects	$0	$0	$0	$0
  Major Stand Alone IT Procurements	$0	$0	$0	$0
  Non-major Stand Alone IT Procurements	$0	$0	$0	$0
  Total Proposed IT Investments	$0	$0	$0	$0

• Projected Total IT Budget

  	Cost - Year 1		Cost - Year 2
  	General Fund	Non-general Fund	General Fund	Non-general Fund
  Current IT Services	$21,908	$10,865	$22,237	$11,028
  Proposed IT Investments	$0	$0	$0	$0
  Total	$21,908	$10,865	$22,237	$11,028

• Current State of Capital Investments:
  Two capital projects are currently underway: improved handicapped access to the Mansion and repaving the driveway and parking lots. Both projects are geared to improving the site and making it more visitor friendly.
• Factors Impacting Capital Investments:
  Lack of funding and lack of maintenance staff are the greatest factors impacting agency capital investments. Because of the historic nature of the property great care must be taken when any capital project is undertaken.
• Capital Investments Alignment:
  As noted previously, capital investments improve the site and make it more easily accessible to the visiting public. Capital investments are at the core of Gunston Hall's mission of preserving, replicating and maintaining the site as it appeared in George Mason's time.

We will provide tours to the citizens of the Commonwealth which educate them about George Mason, the man, his contributions to our current way of life, the architectural history of Gunston Hall, and 18th-century life in the Chesapeake region. We will educate school children by directly connecting George Mason's contributions to the required Standards of Learning in Virginia.

• Elevate the levels of educational preparedness and attainment of our citizens.

• We will educate Virginia's school children.
  Link to State Strategy

  • nothing linked

We will provide the administrative support necessary to operate the facilities and maintain them in a manner which is appropriate for presentation to the visiting public. This support includes visitor services, administrative and financial services, development and public relations, and maintenance of the structures and landscape.

• Protect, conserve and wisely develop our natural, historical and cultural resources.

• We will preserve and maintain the site for the enjoyment of the citizens of Virginia.
  Link to State Strategy

  • nothing linked

• Factors Impacting the Products and/or Services:
  [Nothing entered]
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Preserve and enhance the historic home of George Mason and present it to the general public as an educational opportunity.
  • Provide an on-line database of Gunston Hall's collections.
  • Tours, special events, school outreach, community education.

• We will preserve and maintain this national historic landmark.
  Objective Description
  The preservation of Gunston Hall and the surrounding property is a top priority of this agency.
  Alignment to Agency Goals
  • Agency Goal: We will provide administrative support necessary to maintain the structures and accommodate visitation.
  Objective Strategies
  • Daily monitoring of the condition of the house and its contents. Performance of appropriate conservation, preservation and maintenance activities.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • Maintenance and preservation of the historic property.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Maintain

    Frequency Comment: Condition of the property is monitored on an on-going basis. Problems are addressed as soon as possible.

    Measure Target Value:

    95

    Date:

    6/30/2010

    Measure Target Description: Percentage of approval based on visitor comments received.

    Data Source and Calculation: Positive comments from the visiting public relating to maintenance, preservation and protection of the historic site.

• We will provide public access to information, history and structures about George Mason and 18th-century life in Virginia.
  Objective Description
  Accessibility of the historic site to the visiting public.
  Alignment to Agency Goals
  • Agency Goal: We will educate the public about George Mason and life in 18th-century Virginia.
  Objective Strategies
  • Improve access to the historic property.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • Provide access to the visiting public and provide information regarding the site and George Mason.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Maintain

    Frequency Comment: On-going monitoring of the condition of the property.

    Measure Target Value:

    95

    Date:

    6/30/2010

    Measure Target Description: Percentage of positive comments received.

    Data Source and Calculation: Visitor approval rating.

• We will seek to expand the collection of historically significant objects relating to George Mason and other historic artifacts from this era, by purchase, loan or gift.
  Objective Description
  To expand the collection by three to five objects annually to improve the interpretation of the site to the visiting public.
  Alignment to Agency Goals
  • Agency Goal: We will educate the public about George Mason and life in 18th-century Virginia.
  Objective Strategies
  • Research auction catalogs for appropriate objects for purchase.
  • Contact family members to request the donation or loan of family objects. Express the interest of the agency in purchasing documented family objects which may not be available for loan or gift.
  • Research the collections of other institutions and request loans or copies of appropriate objects or documents.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • To expand the collection by adding three to five objects annually.
    Measure Class:

    Other

    Measure Type:

    Output

    Measure Frequency:

    Quarterly

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    Measure Baseline Description: Items acquired in fiscal 2006.

    Measure Target Value:

    3

    Date:

    6/30/2010

    Measure Target Description: Three to five new objects annually.

    Data Source and Calculation: Maintain acquisition records documenting all object purchases, loans and gifts.

• We will make available on line an electronic catalog of Gunston Hall's collections.
  Objective Description
  We will catalog the agency's collections on a collection management database and make it available on line. We will participate with other libraries and organizations in on line databases of available manuscript and archival collections.
  Alignment to Agency Goals
  • Agency Goal: We will educate the public about George Mason and life in 18th-century Virginia.
    Comment: Provide access to agency collections.
  Link to State Strategy
  • nothing linked

• Factors Impacting the Products and/or Services:
  Budget cuts have affected all governmental agencies; some local schools may not be able to participate in school field trips.
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Tours, special events, school outreach and community outreach.

• We will educate school children by directly connecting George Mason's contributions to the Required Standards of Learning in Virginia.
  Objective Description
  To educate school children in Virginia through both on-site and off-site presentations regarding George Mason's contributions to the founding of this country and 18th-century life in Virginia.
  Alignment to Agency Goals
  • Agency Goal: We will educate the public about George Mason and life in 18th-century Virginia.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • Improve quality of tours offered to school children by adding hands-on and interactive activities related to the the Standards of Learning.
    Measure Class:

    Agency Key

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    Measure Baseline Description: number of paying on-site students in fiscal year 2006

    Measure Target Value:

    5

    Date:

    6/30/2010

    Measure Target Description: raise the number of paying on-site students by 5 percent

    Data Source and Calculation: To maintain records of children served and information distributed.

  • Increase by 5 percent the number of Virginia school children participating in tours featuring hands-on or interactive activities relating to the Commonwealth's Standards of Learning.
    Measure Class:

    Productivity

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    6/30/2008

    Measure Baseline Description: Virginia students attending interactive tours.

    Measure Target Value:

    5

    Date:

    6/30/2009

    Measure Target Description: Virginia students attending interactive tours.

    Data Source and Calculation: Calculation of visitation records.

  • Increase by 5 percent the number of Virginia school teachers attending instructional programs and workshops relating to George Mason and life in 18th-century Virginia, enabling them to better educate their students in the classroom.
    Measure Class:

    Productivity

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    6/30/2008

    Measure Baseline Description: Teachers attending training.

    Measure Target Value:

    5

    Date:

    6/30/2009

    Measure Target Description: Increase by 5 percent.

    Data Source and Calculation: Annual calculation of teachers attending training.

• We will educate the public about the importance of George Mason and his contributions to the formation of American democracy.
  Objective Description
  We will expand the public's awareness of the contributions of George Mason to the formation of American government.
  Alignment to Agency Goals
  • Agency Goal: We will educate the public about George Mason and life in 18th-century Virginia.
  Objective Strategies
  • Contact group tour leaders and promote Gunston's tours and special events.
  • Contact retirement communities and promote Gunston's tours and special events.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • We will educate the public by increasing the number of visitors to Gunston Hall. Increase adult visitation by 5 percent per year.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    Measure Baseline Description: FY 2006 visitation

    Measure Target Value:

    5

    Date:

    6/30/2010

    Measure Target Description: 5 percent increase

    Data Source and Calculation: Visitation records.

• We will expand outreach programs to the school age population in the Commonwealth and the Metropolitan Washington region.
  Objective Description
  The expansion of outreach programs to school children.
  Alignment to Agency Goals
  • Agency Goal: We will educate the public about George Mason and life in 18th-century Virginia.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • We will increase outreach programs presented to school age children in the Northern Virginia area.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Quarterly

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    Measure Baseline Description: Fiscal year 2006 outreach programs.

    Measure Target Value:

    5

    Date:

    6/30/2010

    Measure Target Description: Increase students by 5 percent.

    Data Source and Calculation: Visitation/outreach records.

• Factors Impacting the Products and/or Services:
  [Nothing entered]
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Administration and maintenance of the site.
  • Tours, special events, school outreach, community education.

• We will ensure that resources are used efficiently and programs are managed effectively, and in a manner consistent with applicable state and federal requirements.
  Objective Description
  We will administer Gunston Hall in a manner consistent with state and federal policies and procedures while maintaining the historic integrity of the site and making it available to the visiting public.
  Alignment to Agency Goals
  • Agency Goal: We will provide administrative support necessary to maintain the structures and accommodate visitation.
  Objective Strategies
  • Maintain an understanding of the applicable state and federal laws applying to the administration of Gunston Hall.
  • Maintain and preserve the site in the appropriate manner.
  Link to State Strategy
  • nothing linked
  Objective Measures
  • Percent of Governor's Management scorecard categories marked as meets expectations for the agency.
    Measure Class:

    Other

    Measure Type:

    Output

    Measure Frequency:

    Quarterly

    Preferred Trend:

    Up

    Measure Baseline Value:

    80

    Date:

    Measure Baseline Description: Baseline is fiscal 2005 percentage of achievement. 80 percent.

    Measure Target Value:

    100

    Date:

    6/30/2010

    Measure Target Description: Optimum target is 100 percent compliance.

    Data Source and Calculation: Data Source is the Governor's Scorecard; percentage of areas in which compliance is achieved.