Summary of current service performance
Department of Corrections employees are proud of their contributions to the Commonwealth, and are committed to providing the best for Virginia, as our current service performance demonstrates.
The Department of Corrections improves public, employee and inmate safety by providing national leadership in public safety, by being a model agency through effective and efficient management, control, and supervision of offenders, and by identifying, implementing and evaluating cost effective, quality programs and services that provide offenders opportunities to demonstrate pro-social behaviors.
Scope of Responsibility:
- During 2009 the Department was responsible for maintaining 1,774 buildings that provide 15,469,950 sq. ft. of housing and program space for offenders and staff. These state resources are located on approximately 19,435.64 acres that the Department maintains.
- The Department currently leases approximately 578,194 square feet of office and warehouse space for programs and administrative functions.
- As of June 2009, the Department of Corrections was responsible for the supervision and custody of 32,239 state responsible inmates. An additional 6,148 state responsible offenders were housed in local correctional facilities awaiting transfer to Department facilities.
- Community Corrections is responsible for the supervision and transition of 59,589 (as of 05/30/08) offenders. This is accomplished through an array of statewide programs including 43 Probation & Parole District Offices, 4 Diversion Centers, 3 Detention Centers, 6 Contract Residential facilities.
-There are 17 sex offender containment supervision pilot districts, 9 evidence based practice districts, 3 evidence based practice detention and diversion centers and 2 violent and serious offender re-entry programs.
- Average P&P Officer workload per offenders under supervision for FY2008= 90.4 vs. FY2006 = 73.8
- Total investigations and reports for FY2008 = 85,964 and represents a 4.1% increase over FY2007.
- 66.4% success rate for offenders under supervision (cases closed successfully for FY 2008)
- 595 Absconders captured in FY 2008
- There were no escapes from secure custody facilities in FY2003 and FY2004; 1 escape in FY2005, 0 in FY2006 and FY2007, 1 in FY 2008 and 2 in FY 2009.
Aggravated assaults on inmates totaled 23 in FY2007 and increased slightly to 25 in FY 2008 and dropped in FY2009 to 18.
-Aggravated assaults on staff totaled 7 in FY 2007, dropped to 2 in FY 2008 and increased to 5 in FY 2009..
- Workers compensation losses in FY2009 are less than a third of those in FY1993. This performance reflects our improvements in employee safety training and equipment, as well as the maintenance program at each facility and office. While there are no acceptable accidents, maintaining a loss incidence rate of 8.0 or less per 100 filled positions is an admirable goal in this type of industry.
19.8 (claims with a loss) per 100 filled positions in FY1993
7.7 (claims with a loss) per 100 filled positions in FY2004
8.0 (claims with a loss) per 100 filled positions in FY2005
7.8 (claims with a loss) per 100 filled positions in FY2006
7.7 (claims with a loss) per 100 filled positions in FY2007
7.9 (claims with a loss) per 100 filled positions in FY 2008
4.7 (claims with a loss) per 100 filled positions in FY 2009
Facility Services and Programs:
Treatment and Mental Health
- Inmates were occupied in constructive activities (work, basic education, or rehabilitative programming) an average of 26 hours per week in FY2009.
- Intensive substance abuse treatment programming was provided to 1,200 inmates to prepare them to re-enter the community and lead law abiding lives.
- The 24-month recidivism rate for inmates completing substance abuse therapeutic community programs in 2007 is 9.4%.
- In 2008 there were 12,732 regular inmate grievances and 820 emergency grievances processed by Ombudsman Program Staff. (these numbers only reflect information that has been logged in AGS –it does not accurately reflect all the grievances that have been processed at the facilities.)
- For CY2008 there were 364, 229 medical visits as compared to the 2007 total of 346,916 visits (these figures include medical, dental, and sick call appointments).
-The 2009 average health care cost per inmate was $4,328 a slight decrease from the FY 2008 figure of $4,393.
- $19.8M in revenue in Agribusiness Program in 2009
-FY2009, VCE's total sales were $47.6 million.
The high month for inmates worked was 1,614.
VCE utilized inmates in 28 shops.
Food Service and Sanitation
- In 2009, 100% of DOC facilities met or exceeded public restaurant sanitation regulations.
- Food service staffs provide approximately 34,500,000 meals each year (94,600 each day). A 28 day menu cycle is approved by a Registered Dietitian and meets the recommended dietary allowances as defined by the Food and Nutrition Board of the National Academy of Sciences.
The Department of Corrections improves employees' and organizational effectiveness by recruiting, developing, supporting, and retaining a highly effective workforce which has the highest professional standards and by having the right people in the right place with the right tools at the right time.
Scope of Responsibility:
The Department of Corrections is a large public safety agency with 12,939 FTE positions (fiscal year 2010 per Chapter 781) to man 43 Probation and Parole districts, 30 Major Institutions, 15 Field Units/Work Centers, 3 Detention Centers, 4 Diversion Centers, 3 Regional Offices, an Academy for Staff Development, a Correctional Enterprise operation and an administrative headquarters.
Retention of Correctional Officers
- As of May 2009 the DOC has a 87.6% retention rate for Correctional Officers. This is 7.7% higher than the retention rate in May 2007 (79.9%).
- In FY 2009 99.5% of staff meet state training standards as reported b y the Academy for Staff Development. This is a 1% increase from the previous year.
The Department of Corrections improves financial performance by continually assessing operations to ensure that limited resources are allocated efficiently and effectively and in support of the strategic plan.
Scope of Responsibility:
As of June 2009, the Division of Operations provides custody, medical, mental health, treatment and work programs and services to 38,387 inmates through a statewide system comprised of 30 Major Institutions and 15 Field Units/Work Centers.
- SWAM: The DOC has shown an increase in expenditures with SWAM firms for the past 5 years. In FY 2009, DOC spend figures with SWAM vendors totaled 40%.
- eVA: DOC is 100% compliant with placing required orders through eVA.
- All DOC units finished FY2006 through FY 2009 above 99.5%
Workers Compensation Premium Reductions
- The Dept. of Human Resource Management - Workers Compensation Program has recommended premium reductions of about 30% over the next 2 fiscal years due to the success of DOC's work safety program. Though DOC’s loss history has stayed static, or even seen a reduction in accidents, employee pay increases as well as an increase in the number of positions to staff new facilities plus the continuous rise in health care costs have all served to drive the premiums for workers’ compensation up.
- The most recent APA audit, for the fiscal year ending June 30, 2006, contained only 3 findings one of which is recurring.
The Department of Corrections improves communications by sharing the Department’s Vision, Mission, Operations and Achievements with our employees, stakeholders, and the public.
Scope of Responsibility:
The Department of Corrections is a large state agency with 12,424 employees, 97,976 state responsible offenders and thousands of external stakeholders including the Citizens of the Commonwealth, the Victims of Crime, and the Federal, State and Local Public Safety Agencies. While the Department is invisible to most of our stakeholders, our success is dependent upon effective communications with our staff and public safety partners.
Department has initiated internal E-News letter and internal Website to enhance communications with its employees.
- The DOC continues utilizing senior-level staff to communicate with the public at local functions conducted throughout the Commonwealth.
- The Department has an instrumental role in coordinating “Gang Awareness Initiatives” through efforts with State and Local police departments.
- Department utilizes a Public Website for communicating to citizens of the Commonwealth.