• Summary of current service performance
  VDFP strives to ensure customer service satisfaction. Additionally, VDFP is working to reach new customers that we have never touched before. VDFP has overcome obstacles from the past and we are utilizing our internal and external subject matter expertise to put our limited resources to the best use possible. Through a diverse set of partnerships, we are steadily increasing the services we provide to not only our fire and emergency services customers, but to the Commonwealth as a whole.
  
  Over the past three years, VDFP has increased the total number of training provided to the fire and emergency services community by offering a wider range of curricula and specialty programs.
  Training Totals:
  FY05: Total Training Programs = 1983; 597 funded; 1324 non-funded; 62 reimbursable.
  FY06: Total Training Programs = 2009; 693 funded; 1383 non-funded; 23 reimbursable.
  FY07: Total Training Programs = 2110; 552 funded; 1521 non-funded; 37 reimbursable.
  FY08: Total Training Programs = 2022; 551 funded; 1575 non-funded; 51 reimbursable.
  
  We have also been able to launch an extensive public fire and life safety education outreach program through partnerships and grant funding. The Commonwealth's emergency response needs have also expanded our operational support and technical assistance services.
  
  Additionally, beginning on July 1, 2008 the Agency had its fiscal services brought back in house and the State Fire Marshal's Office (SFMO) was transferred to the Agency as well.
• Summary of current productivity
  VDFP's productivity has increased markedly over time. VDFP is providing a much larger set of services to an increased number of customers. We have increased and expanded all service areas and continue to look for opportunities for expansion and partnership. The agency has been able to provide this expansion in all service areas with limited increases in staffing. VDFP has 74 FTE positions authorized (currently only 71 FTE positions are filled) and 29 P14 wage employees. VDFP is entirely special revenue funded (Fire Programs Fund - COV 38.2-401) and over the past few years the Fire Programs Fund has seen increases. The State Fire Marshal's Office (SFMO), which was transferred under VDFP on July 1, 2008 is funded from the General Fund.
  
  The increases to the Fund have directly benefited all localities across the Commonwealth from an increase in their Aid-to-Localities (ATL) entitlements for fire protection services, additional grant funding opportunities as well as the addition of public fire and life safety outreach programs delivered free-of-charge.
  
  Fire Programs Fund Aid-to-Localities Entitlements Disbursements:
  FY01 - $9,247,021.00
  FY02 - $10,277,263.00
  FY03 - $10,303,723.00
  FY04 - $11,344,128.75
  FY05 - $14,604,601.52
  FY06 - $16,654,699.00
  FY07 - $18,091,829.00
  FY08 - $19,539,031.00
  FY09 - $20,128,275.00

• Summary of Major Initiatives and Related Progress
  Professional Development. The Fire Service Training Records System (FSTRS) is the agency's internal database that tracks all VDFP training conducted in the Commonwealth. The on-line FSTRS allows our customers to quickly and accurately access their training information as well as register for VDFP training courses anywhere in the Commonwealth. FSTRS is constantly evolving to allow for continued increase in productivity and customer service.
  
  Additionally, VDFP registers all VDFP Certification courses with the NBFSPQ (PRO-BOARD) National Registry. To date, VDFP has registered over 37,000 certifications. Additionally, any VDFP Certification course taken on or after July 1, 2005 now has the PRO-BOARD seal on the VDFP Certification certificate.
  
  VDFP also has 28 (20 VDFP & 8 NFA) Certification courses registered with the American Council on Education (ACE). VDFP students that have taken one of these courses on or after the effective ACE date can register for ACE accreditation and receive college credit for the course.
  
  VDFP and representatives from Virginia’s Community College System (VCCS) have recently completed an initiative to develop a common curriculum for the Associate of Applied Science degrees in Fire Science Technology at Virginia’s community colleges. Community colleges with related Associate of Science degrees and certificate programs will also align their programs with the common curriculum. Through this initiative, VDFP and VCCS have developed a joint crosswalk for those participating in the program. VDFP is partnering with the Virginia Commonwealth University to initiate the same comparable program for a four-year degree.
  
  VDFP has also entered a partnership with the Office of Emergency Medical Services (OEMS), enabling the VDFP bookstore to sell EMS Textbooks. This joint venture allows fire service personnel one stop shopping for both fire and EMS textbooks.
  
  Public Fire and Life Safety Education Outreach. Through initiatives such as the "Buddy System", the "Safety Tour", and "Be Fire Safe, Virginia" we are able to provide needed life safety education resources across the Commonwealth.
  
  Be Fire Safe, Virginia is a grant program funded by the Virginia Fire Services Board and implemented by the Virginia Department of Fire Programs. The grant program is designed to provide life saving detection devices for household installation.
  
  In FY06, VDFP and the VFSB provided over 10,000 smoke alarms to 35 jurisdictions throughout the Commonwealth for installation in qualifying homes in their localities.
  
  In FY07, with cooperative efforts from the State Fire Marshal’s Office under the Department of Housing and Community Development, VDFP and the VFSB awarded 5,800 carbon monoxide detectors to 40 jurisdictions throughout the Commonwealth for installation in qualifying homes in their localities.
  
  Mobile Incident Support Teams (MIST) have been formed and equipped to augment and support local incident managers during disasters/emergencies of all types.
  
  Our agency continues to keep its thumb on the pulse of Virginia's fire services needs! The concept of a State Emergency Services Training Academy is an on going discussion. The concept of a State Emergency Services Training Academy has been discussed for years. Training, such as arson investigation, terrorism preparedness, technical rescue, hazardous materials, etc. often require the cooperation of police, fire, emergency medical services, and many other response agencies thus making a central training facility extremely practical for use by all public safety partners.
  
  The SFMO has authority to enforce the Statewide Fire Prevention Code (SFPC) in all areas of the Commonwealth and is mandated by the Code of Virginia (COV) or by regulations and agreements to inspect state residential buildings, state owned or privately operated college dormitories, public and private schools (in areas without local fire prevention inspections), adult living facilities (in areas without local fire prevention inspections), and child care facilities with religious exemption from licensure by the Department of Social Services. Additionally, the SFMO provides assistance, including both plans review and construction inspections, to local building officials, state universities and to the Department of General Services on state construction projects to insure conformance with the Uniform Statewide Building Code (USBC).
  
  Finally, on July 1, 2008 the Agency had its Fiscal Services returned to the Agency as one of its core functions. As a result of returning the Agency's Fiscal Services back in-house, the Agency anticipates a cost savings of $61,000 for FY09.
• Summary of Virginia's Ranking
  Although there is no official ranking for state fire agencies, VDFP is known as a leader in our training curricula and many of our staff sit on national and international committees.
• Summary of Customer Trends and Coverage
  Virginia's fire service is comprised of approximately 73.5% volunteer fire departments, 9.9% Combination depts. & 7.5% Career depts.. Based on comments from the fire services, there is a decline in the number of volunteers, but an increase in service expectations created by locality preparedness needs. Therefore, volunteer recruitment and retention is an area of concern. VDFP has been actively participating in the HJ Resolution 743 Sub-committee study on Volunteer Fire and Emergency Services Recruitment and Retention.
  
  Additionally, at the request of the 2004 Virginia General Assembly (VGA), the agency began conducting a yearly, comprehensive needs assessment of Virginia’s fire service. The Needs Assessment of Virginia’s fire services provides our agency and members of the Virginia General Assembly with a detailed description regarding the current state of firefighting needs throughout the Commonwealth. The agency is able to utilize the information contained in the Needs Assessment to tailor our program delivery to ensure we adequately meet the needs of our customers.
  
  The main functions of the Virginia Department of Fire Programs are to train firefighters and the disbursement of Aid-to-Localities (ATL) and grant funding entitlements to localities in the Commonwealth. The training provided by our agency is for firefighters working in the field of public safety. However, our agency does teach the NFPA 1035 – Public Fire and Life Safety Educator course. Through this course, fire fighters are trained on the delivery of public fire and life safety courses, with a specific emphasis on vulnerable populations, children and elderly. Additionally, VDFP is responsible for the distribution of the Virginia Fire Services Board (VFSB) grant programs. In fiscal year 2006, the VFSB provided funding the Be Fire Safe, VA! grant program that provided approximately 10,000 smoke detectors to localities in the Commonwealth. In fiscal year 2007, the VFSB also provided funding to the Be Fire Safe, VA! grant program, which allowed for the disbursement of 5,800 carbon monoxide detectors to localities throughout the Commonwealth. The localities that participate in the grant program are responsible for the detector installation and also provide educational information to the homeowners on fire escape planning and mitigation techniques. Since VDFP’s main function is providing training to the Commonwealth’s fire service and the disbursement of Aid-to-Localities and grant funding, we do not currently anticipate our agency experiencing any major impacts with the aging of Virginia’s population.
  
  The SFMO is under contract to inspect Health Care Facilities, primarily nursing facilities and mental health buildings, for conformance with federal standards (Life Safety Code). The SFMO issues permits for fireworks on state property. The SFMO inspects childcare facilities and local correctional facilities and responds to requests or complaints under provisions of the SFPC. The Explosives Safety Program, including issuing permits for the storage, sale, and use of explosives in areas without local enforcement, are assigned to the SFMO. In addition to the above mentioned areas of responsibility, staff also attends and provides training to client groups. Client groups include the Virginia Fire Prevention Association, State Fire Chiefs Association, State Firefighters Association, Virginia Building Officials Association and other fire and building organizations in the state as well as architects, engineers, local government officials, state agencies and officials, building owners, builders, and the general public. Direct immediate and long-term benefits from this activity include reduction in the loss of life and property from the hazards of fire or explosion and a safer environment in which to live and work. Inspection programs described above insure fire protection and fire safety systems are maintained to standards under which they were constructed and insure safe storage and use of hazardous materials and provide for emergency planning and training for staff and occupants. Technical assistance and training programs for code officials, design professionals, contractors, building owners and other clients described above enhance the uniform and accurate application of codes and standards statewide providing increased safety statewide.

• Summary of Future Direction and Expectations
  VDFP will continue to be recognized as a trusted leader in providing fire and emergency services support throughout Virginia. As VDFP continues to expand and increase our service areas we will be faced with manpower and funding issues/limitations. VDFP's priorities will remain true to our mission by providing:
  
  • Funding – Financial assistance to communities and other organizations
  • Professional Development
  • Comprehensive, nationally–accredited training programs for career and volunteer emergency responders
  • Higher education opportunities
  • Public Fire and Life Safety Education
  • Research – Data collection, analysis, and information reporting
  • Operational Support – To communities in need during emergencies of all types
  • Advocacy – Information, identification and promotion of best practices
  • Technical Assistance – Subject matter expertise and consultation
• Summary of Potential Impediments to Achievement
  Funding and manpower will continue to be impediments in achieving the future direction of VDFP.

• Description of the Agency's Products and/or Services:
  VDFP provides financial assistance to the 324 Commonwealth localities for fire protection needs via the Fire Programs Fund Aid-to-Localities program; provides professional development opportunities through fire and emergency services training and higher education opportunities; provides public fire and life safety educational outreach; research via data collection, analysis and information reporting; operational support to communities in need during emergencies of all types; advocacy through information, identification and promotion of best practices; and technical assistance through subject matter expertise and consultation.
  
  The purpose of the State Fire Marshal's Office (SFMO) is to provide safety to life and property from the hazards of fire or explosion for the citizens of the Commonwealth. The SFMO has authority to enforce the Statewide Fire Prevention Code (SFPC) in all areas of the Commonwealth and is mandated by the Code of Virginia (COV) or by regulations and agreements to inspect state residential buildings, state owned or privately operated college dormitories, public and private schools (in areas without local fire prevention inspections), adult living facilities (in areas without local fire prevention inspections), and child care facilities with religious exemption from licensure by the Department of Social Services. Additionally, the SFMO provides assistance, including both plans review and construction inspections, to local building officials, state universities and to the Department of General Services on state construction projects to insure conformance with the Uniform Statewide Building Code (USBC).
• Factors Impacting Agency Products and/or Services:
  The Agency's roles and responsibilities have been rapidly changing to encompass the Commonwealth's Preparedness needs, in addition the methodology and curricula for training the fire service in Virginia is likewise changing.
• Anticipated Changes in Products or Services:
  Expansion of all products/services can be anticipated.

• Financial Overview:
  VDFP's funding comes from the Fire Programs Fund, a special revenue fund, collected from a 1% levy on five lines of insurance (home, farm, marine, fire and miscellaneous property).
  
  The State Fire Marshal's Office (SFMO) is funded from the General Fund.
• Financial Breakdown:

  	FY 2009			FY 2010
  	General Fund	Nongeneral Fund		General Fund	Nongeneral Fund
  Base Budget	$2,547,201	$29,699,413		$2,547,201	$31,199,413
  Change To Base	$49,900	$0		$52,800	$0
  Agency Total	$2,597,101	$29,699,413		$2,600,001	$31,199,413

  This financial summary is computed from information entered in the service area plans.

• Overview
  Beginning July 1, 2008, the Agency had its Fiscal Services returned in-house and the State Fire Marshal's Office (SFMO) was transferred to the Agency as well. As a result, the Agency had two (2) additional FTE's added to support its Fiscal Services and thirty one (31) FTE's and ten (10) P-14's transferred as part of the State Fire Marshal's Office (SFMO) transfer.
  
  Therefore, as of July 1, 2008, VDFP's authorized FTE level was increased to 74 (the Agency currently has 70 FTE positions filled). This increase is a reflection of the transfer of Agency's fiscal services back in house and the transfer of the State Fire Marshal's Office. As of July 1, 2008 the Agency also has 29 P-14 employees and 400 adjunct instructors.
  
  VDFP FTEs = 43
  VDFP P14s = 19
  
  SFMO FTEs = 31
  SFMO P14s = 10
  
  Agency Total FTE = 74
  Agency Total P14s = 29
• Human Resource Levels

  Effective Date	7/24/2008
  Total Authorized Position level	74
  Vacant Positions	-4
  Current Employment Level	70.0
  Non-Classified (Filled)	0
  Full-Time Classified (Filled)	71		breakout of Current Employment Level
  Part-Time Classified (Filled)	0
  Faculty (Filled)	0
  Wage	429
  Contract Employees	121
  Total Human Resource Level	620.0		= Current Employment Level + Wage and Contract Employees

• Factors Impacting HR
  The Agency's roles and responsibilities have been rapidly changing to encompass the Commonwealth's Preparedness needs, in addition the methodology and curricula for training the fire service in Virginia is likewise changing. These requirements include a greater number of man hours than has heretofore been utilized.
  
  Although a special revenue account, the availability of base resources from the Fire Programs Fund is not without limit. Therefore, due diligence must be exercised.
  
  Additionally, with the increasing number of buildings and localities requiring the resources of the State Fire Marshal's Office a greater number of man-hours and resources must be utilized.
• Anticipated HR Changes
  The Agency is preparing for the transfer of the State Fire Marshal's Office from the Department of Housing and Community Development to the Virginia Department of Fire Programs, effective July 1, 2008.
  
  As our preparedness role continues to mature, some further growth in full time equivalent (FTE’s) positions is anticipated.

• Narrative overview of the current state of IT in the agency:
  Information technology (IT) is integrated into all aspects of the agency’s business functions and is essential to the attainment of the agency’s mission, vision and goals. The Virginia Department of Fire Programs offices are networked to maximize the use of its resources and to centralize management and operations of those resources. To support our customers, managers are equipped to operate in both a mobile and wireless environment. Technology is further used to make several of the agency’s services available on-line. For example, the agency’s Fire Service Training Records System (FSTRS) is accessible through our website and it allows students to maintain their student record (register for classes, view transcripts, etc.). Additionally, the agency has begun to sell books via our website. This feature allows students to order books at their convenience from throughout the Commonwealth. The agency is also researching various vehicles that will allow our agency to begin providing training via an on-line learning environment. However, due to the demands placed on the agency, its information technology (IT) infrastructure and resources are nearing their capacity. Therefore, the agency is preparing to upgrade our information technology services in order to meet the demands of our staff and customers.
• Narrative description of the factors impacting agency IT:
  The evolution of the Department of Information Technology (DIT) to the Virginia Information Technology Agency (VITA) has engendered a three-fold or more requirement in labor hours FY 03 through FY 05; it is hoped that the efficiencies anticipated for VITA will soon trickle down to the agency and mitigate this concern.
  
  With the outsourcing of the Virginia Information Technology Agency (VITA) to Northrop Grumman, VDFP has experienced a sharp rise in our IT costs. VDFP's FY08 VITA/Northrop Grumman costs were approximately $353,000. VDFP's FY09 VITA costs will also be greater as a result of the acquisition of the State Fire Marshal's Office.
• Describe any anticipated or desired changes to agency IT:
  During the next 36 months the agency will begin refreshing its computers. The agency is also in the process of establishing two computer labs (Learning Resource Labs). One learning resource lab will be located in the Richmond area and the second will be located in the Roanoke area. The agency will utilize the computer learning resource labs to provide agency staff as well as students with valuable computer training. Finally, the Agency will expand its information technology transformation from fixed to mobile and wireless technology.
• IT Current Services:

  	Cost - Year 1		Cost - Year 2
  	General Fund	Non-general Fund	General Fund	Non-general Fund
  Projected FY2010 VITA Service Fees	$0	$0	$0	$0
  Changes (+/-) to VITA Infrastructure	$0	$0	$0	$0
  Estimated VITA Infrastruture	$0	$0	$0	$0
  Specialized Infrastructure	$0	$0	$0	$0
  Agency IT Staff	$0	$0	$0	$0
  Non-agency IT Staff	$0	$0	$0	$0
  Other Application Costs	$0	$140,500	$0	$140,500
  Agency IT Current Services	$0	$140,500	$0	$140,500

  Comments:
  [Nothing entered]
• Proposed IT Investments

  	Cost - Year 1		Cost - Year 2
  	General Fund	Non-general Fund	General Fund	Non-general Fund
  Major IT Projects	$0	$0	$0	$0
  Non-major IT Projects From $100,000 - $1 Milliona Total Cost	$0	$20,946	$0	$0
  Non-major IT Projects Below $100,000 Total Cost	$0	$0	$0	$0
  Major IT Procurements - Stand-alone	$0	$0	$0	$0
  Non-major IT Procurements - Stand-alone	$0	$0	$0	$125,000
  Total Proposed IT Investments	$0	$20,946	$0	$125,000

• Projected Total IT Budget

  	Cost - Year 1		Cost - Year 2
  	General Fund	Non-general Fund	General Fund	Non-general Fund
  Agency IT Current Services	$0	$140,500	$0	$140,500
  Total Proposed IT Investments	$0	$20,946	$0	$125,000
  Agency Projected Total IT Budget	$0	$161,446	$0	$265,500

• Current State of Capital Investments:
  As of July 1, 2007, VDFP does not have any Capital Investments.
• Factors Impacting Capital Investments:
  NA
• Capital Investments Alignment:
  NA

This goal ensures compliance with federal and state regulations, policies and procedures for Commonwealth preparedness, as well as guidelines promulgated by the Assistant to the Governor for Commonwealth Preparedness, in collaboration with the Governor's Cabinet, the Commonwealth Preparedness Working Group, the Department of Planning & Budget and the Council on Virginia's Future. The goal supports achievement of the Commonwealth's statewide goal of protecting the public's safety and security, ensuring a fair and effective system of justice and providing a prepared response to emergencies and disasters of all kinds.

• Protect the public’s safety and security, ensuring a fair and effective system of justice and providing a prepared response to emergencies and disasters of all kinds.
  Agency Comment: We will be prepared to act in the interest of the citizens of the Commonwealth and its infrastructure during emergency situations by actively planning and training both as an agency and as individuals.

• We will be prepared to act in the interest of the citizens of the Commonwealth and its infrastructure during emergency situations by actively planning and training both as an agency and as individuals.
  Objective Strategies

  • The agency Emergency Coordination Officer will stay in continuous communication with the Office of Commonwealth Preparedness and the Virginia Department of Emergency Management.

  Objective Measures

  • COOP Assessment Score
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Measure Baseline Value:

    Date:

    Measure Baseline Description: 2007 COOP Assessment Results (75% out of 100%)

    Measure Target Value:

    Date:

    Measure Target Description: Minimum of 75% or if at 75%, increase the average by 5% each year

    Data Source and Calculation: The COOP assessment review is a 24 component assessment tool that helps measure the viability of a COOP plan.

Clear and concise business processes are essential to any organization. By having a specific goal dedicated to improving business processes we will continually assess and find ways to improve our business processes and thus better serve our customers.

• Be recognized as the best-managed state in the nation.

Aid to Localities (ATL) and grants are an essential service that the Virginia Department of Fire Programs, in partnership with the Virginia Fire Services Board, provides to the fire and emergency services throughout the Commonwealth. We are committed to continuing and enhancing our grant opportunities. Providing financial assistance to communities and other organizations is mission critical to VDFP.

• Engage and inform citizens to ensure we serve their interests.

Providing comprehensive and safe training for Virginia's fire and emergency services is essential. The Virginia Department of Fire Programs will continually enhance and improve our training programs in order to provide the Commonwealth's first responders the best possible training. Enhancing and improving our training programs is critical to our professional development mission.

• Elevate the levels of educational preparedness and attainment of our citizens.

• Increase our course offerings, to include alternative course delivery methods.
  Objective Strategies

  • Our agency will work to achieve this goal through our partnership with other state and local training agencies/organizations. It is both practical and useful to take a holistic approach to emergency service training. Training, such as arson investigation, terrorism preparedness, technical rescue, hazardous materials, etc. often requires the cooperation of police, fire, emergency medical services, in addition to many other response agencies. Thus, creating the need to involve all branches of emergency services in the development and implementation of first responder training programs.

Making public fire and life safety educational resources available across the Commonwealth, especially in areas where resources have not been readily available, is essential to our mission area of coordinating statewide public fire and life safety education efforts statewide.

• Elevate the levels of educational preparedness and attainment of our citizens.
• Protect the public’s safety and security, ensuring a fair and effective system of justice and providing a prepared response to emergencies and disasters of all kinds.

Providing timely and accurate information regarding "Fire in Virginia" is of paramount importance to the Commonwealth. The Virginia Department of Fire Programs is committed to being proactive in providing information, through various methods, regarding "Fire in Virginia." Providing fire information and studies is an essential element to our research mission. This information is extrapolated from the Virginia Fire Incident Reporting System (VFIRS) and analyzed by VDFP staff to determine the fire trends in the Commonwealth and 324 localities within the Commonwealth. We will strive to increase the total number of participants in the Virginia Fire Incident Reporting System (VFIRS). Currently, 81% of eligible fire depts. are participating in the reporting system which reflects 92% of the Commonwealth's fire data. The agency strives to achieve 100% participation by CY2009.

• Protect the public’s safety and security, ensuring a fair and effective system of justice and providing a prepared response to emergencies and disasters of all kinds.

• Increase VFIRS participation to 100% by FY2010
  Objective Strategies

  • We will increase the number of fire departments participating in the Virginia Fire Incident Reporting System (VFIRS) through funding of VFIRS mini-grants program (through the VA Fire Services Board) in an effort to aide in reducing the total number of fire related deaths in the Commonwealth by "Fighting Fires with Facts".

  Objective Measures

  • Total number of fire departments participating in the Virginia Fire Incident Reporting System (VFIRS).
    Measure Class:

    Governor's Key

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Key Summary: We will strive to increase the total number of participants in the Virginia Fire Incident Reporting System (VFIRS). Currently, 81% of eligible fire depts. are participating in the reporting system which reflects 92% of the Commonwealth's fire data. The agency strives to achieve 100% participation

    Measure Baseline Value:

    Date:

    Measure Baseline Description: 408 department reporting in 2004

    Measure Target Value:

    Date:

    Measure Target Description: 569 in CY 2009

    Data Source and Calculation: Total number of fire depts. in the Commonwealth participating in the VFIRS database. There are currently 569 fire depts. eligible to participate in VFIRS.

The Agency's roles and responsibilities have been rapidly changing to encompass the Commonwealth's Preparedness needs, which has amplified the need for VDFP to continually maintain and enhance our operational support capacity. VDFP is designated as a Virginia Emergency Response Team (VERT) agency under the Virginia Emergency Operations Plan and as such VDFP participates in numerous Homeland Security Initiatives and works to continually develop and join partnerships which help to enhance the Commonwealth's operational support capacity. Providing continued support to Virginia's Fire and Emergency Services is essential. Through this goal we continually identify ways to assist the Commonwealth's fire and emergency services during all types of responses (before and after). This goal is critical to every aspect of our mission.

• Protect the public’s safety and security, ensuring a fair and effective system of justice and providing a prepared response to emergencies and disasters of all kinds.

• Factors Impacting the Products and/or Services:
  The increased demand of State Fire Marshal Office resources.
• Anticipated Changes to the Products and/or Services
  The increased number of requests for State Fire Marshal Office services.
• Listing of Products and/or Services
  • Adult Care residences - Annual inspections are mandated by the COV in all areas without local enforcement. §36-139.3
  • Schools - Annual inspections are mandated by the COV in all areas without local enforcement. §36-139.3
  • State Owned/Operated College/University Student Resident Facilities - Annual inspections are mandated by the COV. §36-139.3 for all dormitories and other residential facilities owned, leased or otherwise operated by a state college or university.
  • State Owned Buildings - The SFMO is mandated by the COV to provide assistance to the Department of General Services on the fire protection and prevention provisions of the VUSBC for all new construction, renovations, and additions. We provide plans review, consultative and construction inspection assistance. §36-98.1
  • State Owned Residential Care Buildings - Primarily Correctional and Mental Health Facilities, annual inspections are mandated by the COV. §? 36-139.3
  • Health Care Facilities - Primarily nursing homes and mental health facilities, we are under contract to inspect these facilities for conformance with the Life Safety Code (LSC) and are reimbursed with federal money. A very important program that provides staffing and allows the SFMO to be involved in a large number of facilities.
  • Child Care Facilities - The SFMO is mandated by the COV to inspect childcare centers operated by religious institutions, which are exempt from licensure by the Virginia Department of Social Services if not inspected by local fire officials. In addition, we respond to requests from the DSS to inspect other licensed child care centers. §63.1-196.3
  • Local Jails - SFMO responds to requests for inspections from the Department of Corrections.
  • Explosives Safety Program - As part of the statewide fire prevention code (SFPC), this includes issuing permits for the storage, use, and sale of explosives as well as investigating complaints. §27-97 COV and Section F107.2 SFPC
  • Requests/Complaints - Approximately 2% of our inspection work load, the SFMO responds to complaints and requests for inspections based on the SFPC.
  • Consultative Services - SFMO provides assistance to building and fire officials, architects, engineers, contractors, and building owners and occupants. An extremely important function of the SFMO, 95% of this assistance is on the SFPC or fire safety provisions of the VUSBC including referenced standards on automatic sprinkler systems, fire alarm systems, standpipe systems and other fire suppression and protection systems. With limited resources, many small local governments rely heavily on this assistance for the proper application of the VUSBC and to ensure initial conformance with the code.
  • Public Service and Education Programs - The SFMO also develops and presents education programs geared towards college administrators, inspectors, school principals, etc. The SFMO makes public service announcements through the news media, including TV, radio and newspapers, during the year. News releases include warnings on the dangers associated with Christmas trees and tips to help prevent fires during the holiday and heating seasons, safety information during Fire Prevention Week, and dangers of fireworks during the 4th of July activities.

• Provide a safe environment for people working and residing in private, state-owned and institutional buildings where the State Fire Marshal’s Office is responsible for inspections.
  Objective Description
  The purpose of the State Fire Marshal's Office (SFMO) is to provide safety to life and property from the hazards of fire or explosion for the citizens of the Commonwealth. There are currently 34 FTEs and eight P-14s assigned to this activity. The SFMO has authority to enforce the Statewide Fire Prevention Code (SFPC) in all areas of the Commonwealth and is mandated by the Code of Virginia (COV) or by regulations and agreements to inspect state residential buildings, state owned or privately operated college dormitories, public and private schools (in areas without local fire prevention inspections), adult living facilities (in areas without local fire prevention inspections), and child care facilities with religious exemption from licensure by the Department of Social Services. Additionally, the SFMO provides assistance, including both plans review and construction inspections, to local building officials, state universities and to the Department of General Services on state construction projects to insure conformance with the Uniform Statewide Building Code (USBC). The SFMO will relocate to the Department of Fire Programs on July 1, 2008. Currently, the State Fire Marshal Office has had broader responsibility than just the enforcement of the Virginia Fire Prevention Code. These duties included fire code development, and as mentioned earlier the Uniform Statewide Building Code inspection support to General Services for new state construction and providing technical assistance on the Uniform Statewide Building Code to local code officials. These functions will remain at the Department of Housing and Community Development since they relate to preserving the uniformity of the building code and the coordination of code development and interpretation. The final version of the legislation passed by the 2007 Session of the General Assembly was specifically crafted to say that only the enforcement of the Virginia Fire Prevention Code would be transferred to Fire Programs along with the appointment authority of the State Fire Marshal. The SFMO is under contract to inspect Health Care Facilities, primarily nursing facilities and mental health buildings, for conformance with federal standards (Life Safety Code). The SFMO issues permits for fireworks on state property. The SFMO inspects childcare facilities and local correctional facilities and responds to requests or complaints under provisions of the SFPC. The Explosives Safety Program, including issuing permits for the storage, sale, and use of explosives in areas without local enforcement, are assigned to the SFMO. In addition to the above mentioned areas of responsibility, staff also attends and provides training to client groups. Client groups include the Virginia Fire Prevention Association, State Fire Chiefs Association, State Firefighters Association, Virginia Building Officials Association and other fire and building organizations in the state as well as architects, engineers, local government officials, state agencies and officials, building owners, builders, and the general public. Direct immediate and long-term benefits from this activity include reduction in the loss of life and property from the hazards of fire or explosion and a safer environment in which to live and work. Inspection programs described above insure fire protection and fire safety systems are maintained to standards under which they were constructed and insure safe storage and use of hazardous materials and provide for emergency planning and training for staff and occupants. Technical assistance and training programs for code officials, design professionals, contractors, building owners and other clients described above enhance the uniform and accurate application of codes and standards statewide providing increased safety statewide. This service area also seeks to enhance efficiency and effectiveness of the SFMO by implementing a SFMO Program Management System to realize cost-savings by developing and implementing a new integrated, automated, Web-enabled electronic field inspection and management reporting system for the State Fire Marshal’s Office (SFMO) with Geographic Information Systems (GIS) capability.
  Objective Measures
  • Percentage of inspected mandated buildings that will be brought into compliance with the Virginia Statewide Fire Prevention Code
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    Date:

    Measure Baseline Description: In FY 2007, 99.8% of the mandated buildings were brought into compliance within the specified time frame.

    Measure Target Value:

    Date:

    Measure Target Description: Achieve 100% compliance rate in FY 2009 & 2010 for inspections of mandated buildings, with the Virginia Statewide Fire Prevention Code and the Life Safety Code within a specified time frame after the initial inspection.

    Data Source and Calculation: Data is compiled via monthly report from spreadsheets on each inspector’s computer

• Factors Impacting the Products and/or Services:
  The agency is seeking to bring our fiscal services operations back in house. Additionally, on July 1, 2008 the State Fire Marshal's Office will be transferred to VDFP.
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Fiscal services for the Agency.
  • Human resource services for the Agency.
  • IT resources for the Agency.

• To ensure that resources are used efficiently and programs are managed effectively, and in a manner consistent with applicable state and federal requirements.
  Objective Description
  Improve the agency's administrative functions to operate as efficiently and effectively, while providing a high level of customer service.
  Alignment to Agency Goals
  • Agency Goal: Improve business processes.
  Objective Strategies
  • Incorporated within this objective is returning all fiscal functions back to VDFP. This will require the return/allocation of two positions given to DCJS and the ultimate conversion of 4 P14 positions to FTE positions. VDFP has submitted a Fiscal Transfer Justification report and has begun an internal realignment to prepare the agency for the possible reallocation of our fiscal operations. The agency is also preparing for the State Fire Marshal Office (SFMO) transfer effective July 1, 2008.
  Objective Measures
  • Percent of Governor's Management Scorecard categories marked as meets expectations for the agency
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Quarterly

    Preferred Trend:

    Maintain

    Frequency Comment: 100% FYE06 100% FYE07 100% FYE08

    Measure Baseline Value:

    100

    Date:

    6/30/2005

    Measure Baseline Description: 100% FYE06

    Measure Target Value:

    100

    Date:

    6/30/2009

    Measure Target Description: 100% FYE10

    Data Source and Calculation: The Management Scorecard grades agencies on six criteria. Take the number of cases where the agency scored "meets expectation" divided by the total number of categories.

• Factors Impacting the Products and/or Services:
  The main source of fire related data is from the Virginia Fire Incident Reporting System (VFIRS). VFIRS is a voluntary reporting system, therefore only approximately 81 percent of Virginia fire departments report into the system (as of 9/2007), which covers an estimated 92 percent of the population. VFIRS data is totally dependent upon user input.
• Anticipated Changes to the Products and/or Services
  With the addition of a full time employee Fire Research Analyst, VDFP expects to increase the number of ad hoc studies and enhance our current efforts.
  
  Effective January 2009 the Virginia Fire Incident Reporting System (VFIRS) data submission will be 100 percent paperless. The direct data entry improves on the accuracy and completeness of the report.
• Listing of Products and/or Services
  • Needs Assessment of Virginia's Fire Service: • It is critical to maintain the foundation laid by the 2004 Virginia Fire Service Needs Assessment. Yearly, less extensive, on-line questionnaires will allow benchmarking and identifying trends in resources, training, and staffing.
  • Fire In Virginia: • Communicating fire information is of paramount importance to VDFP and Virginia's fire service. By producing an annual report highlighting fire trends in Virginia we afford our stakeholders and policy makers with solid information at the state level.
  • Ad Hoc Studies: • Being proactive in providing fire related studies is of paramount importance. With the use of VFIRS data, VDFP will identify fire trends in Virginia and produce ad hoc studies to help raise awareness of these issues.
  • Virginia Fire Incident Reporting System (VFIRS) training to fire departments and other users/customers: Training individuals on using the Virginia Fire Incident Reporting System (VFIRS) helps develop independency, ownership, reliable and complete data.

• We will accurately identify the fire trends within the Commonwealth in order to promote public safety initiatives within the state.
  Objective Description
  The Virginia Fire Incident Reporting System (VFIRS) is the database that allows localities to report emergency incidents. By increasing fire department participation to 100 percent VDFP will be able to accurately report the fire trends affecting the Commonwealth. We will increase participation in the Virginia Fire Incident Reporting System (VFIRS) through targeted training, awareness and funding of Virginia Fire Incident Reporting System mini-grants program (through the Virginia Fire Services Board) in an effort to accurately identify the fire and emergency responses in Virginia.
  Objective Strategies
  • 81% of eligible fire depts. are currently participating in the VFIRS reporting system, which reflects 92% of the Commonwealth's fire data. Our agency will continue to encourage participation, as the data contained in the VFIRS reporting system allows our agency and the localities to develop programs to overcome the causes of fires within the Commonwealth.
  Objective Measures
  • Total number of fire departments participating in the Virginia Fire Incident Reporting System (VFIRS).
    Measure Class:

    Governor's Key

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Key Summary: We will increase the number of fire departments participating in the Virginia Fire Incident Reporting System from 461 as of December 31,2006 to 569 by December 31, 2010.

    Frequency Comment: The database operates on a calendar year basis.

    Measure Baseline Value:

    437

    Date:

    1/1/2005

    Measure Baseline Description: 437 CY05

    Measure Target Value:

    569

    Date:

    12/31/2010

    Measure Target Description: 569 CY10

    Data Source and Calculation: Every year VDFP will measure the number of departments reporting information into VFIRS and then compare it with the previous year. (Number of fire departments reporting/Number of fire departments in VA).

• Factors Impacting the Products and/or Services:
  [Nothing entered]
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  [None entered for this Service Area]

• We will make high quality training programs available that are consistent with national standards
  Objective Description
  By providing high quality training programs that are consistent with national consensus standards our agency ensures that first responders receive a strong foundation to support their firefighting career.
  Alignment to Agency Goals
  • Agency Goal: Expanding and improving the educational opportunities within the fire services community.
  Objective Strategies
  • Encouragement and promotion of VDFP courses within the fire services with an emphasis on the importance of training.
  Objective Measures
  • Training programs conducted in compliance with the National Board on Fire Service Professional Qualifications.
    Measure Class:

    Governor's Key

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Key Summary: We will make available high quality training programs consistent with the National Board on Fire Service Professional Qualifications national accreditation agency standards.

    Frequency Comment: Initial registration - 1/2003 to 6/2005 - 15492 certifications

    Measure Baseline Value:

    11503

    Date:

    7/1/2005

    Measure Baseline Description: 11,503 FY06 (total certifications registered per year)

    Measure Target Value:

    20000

    Date:

    7/1/2009

    Measure Target Description: 20,000 FY10 (total certifications registered per year)

    Data Source and Calculation: The number of training certifications issued in compliance with the National Board on Fire Service Professional Qualifications.

• Factors Impacting the Products and/or Services:
  [Nothing entered]
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • VDFP provides curricula packages created by subject matter experts correlated to the national standards.
  • Upon request, the Virginia Fire Services Board in conjunction with the Agency produce locality specific studies of their fire and emergency services.
  • VDFP, in partnership with the Office of Emergency Medical Services, provides at cost training materials to students enrolled in fire and emergency services training programs.
  • VDFP has 58 fully equipped trailers that are available to support training programs and emergency response needs.

• Providing technical assistances and resources to the Commonwealth.
  Objective Description
  Through this objective our agency will ensure that Virginia’s fire fighters have the resources they need to receive adequate training.
  Alignment to Agency Goals
  • Agency Goal: Maintain and enhance operational support capacity by providing continued support to Virginia's fire and emergency service responders.
  Objective Measures
  • Revenue generated by bookstore sales
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Maintain

    Measure Baseline Value:

    345515

    Date:

    7/1/2005

    Measure Baseline Description: $345,515 FYE06

    Measure Target Value:

    450000

    Date:

    7/1/2009

    Measure Target Description: $450,000 FYE10

    Data Source and Calculation: Revenue generated and posted in Commonwealth Accounting Reporting System (CARS) at fiscal year end.

  • Provide logistical support to training programs and emergency response operations.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Semi-Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    137

    Date:

    7/1/2005

    Measure Baseline Description: 21 FY06

    Measure Target Value:

    200

    Date:

    6/30/2009

    Measure Target Description: 150 FY10

    Data Source and Calculation: Total trailer requests fulfilled divided by total requests

• Factors Impacting the Products and/or Services:
  [Nothing entered]
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • VDFP provides logistical support to localities during disasters. Examples of this logistical support include trailers of specialized equipment and subject matter expertise.
  • During disasters, VDFP provides support services to the Virginia Emergency Operations Center through the Emergency Services Function. The Emergency Services Function is a Department of Homeland Security staffing protocol for all emergency operations center. VDFP provides Emergency Services Function (ESF) – 4, which supports firefighting efforts for interstate and intrastate and Emergency Services Function (ESF) – 7, which provides logistical support through emergency management assistance compacts (EMAC). Emergency management assistance compacts (EMAC) is a federally supported program that provides avenues for seeking logistical resources.

• Support the Commonwealth of Virginia during times of crises through Mobile Incident Support Team (MIST) deployments.
  Objective Description
  VDFP developed Mobile Incident Support Teams protocol which provides incident support to localities during large scale emergency events throughout the Commonwealth. The teams are dispatched only through the Virginia Emergency Operations Center (VEOC).
  Alignment to Agency Goals
  • Agency Goal: Maintain and enhance operational support capacity by providing continued support to Virginia's fire and emergency service responders.
  Objective Strategies
  • Adequate training to ensure knowledge, skills and abilities (KSAs) meet emergency response needs.
  Objective Measures
  • Number of Mobile Incident Support Teams (MIST) qualified personnel
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    21

    Date:

    7/1/2005

    Measure Baseline Description: 21 FY06

    Measure Target Value:

    250

    Date:

    6/30/2009

    Measure Target Description: 250 FY10

    Data Source and Calculation: Number of people trained annually to qualify for MIST team deployment.

• Factors Impacting the Products and/or Services:
  The majority of our products have been developed and released using grant monies. VDFP will continue to seek grant opportunities, but will begin to dedicate monies from our operating budget for this service area to ensure continuity of service.
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Informational pamphlets regarding fire and life safety topics.
  • Smoke alarms provided as grants to local fire departments.
  • Coordinating existing statewide fire and injury prevention efforts.
  • Developing goals, programs, and partnerships to increase statewide fire and injury prevention efforts.
  • Serving as liaison between federal, state, and local agencies and organizations involved in fire and life safety.
  • Developing public education materials in several forms and by making the materials available for statewide use.
  • Provide public education sessions on a request basis.
  • Fire safety programs for children in grades K-8.
  • Safe Arrival training program funded by the VFSB in FY08. The program is designed for all fire and EMS orgs in the Commonwealth and focuses on safe driving techniques.

• Provide educational information, resources and training to local public fire and life safety educators
  Objective Description
  VDFP provides technical assistance to local fire departments, health educators, medical and public health professionals, classroom teachers, elder service providers, community and service organizations, parents, caregivers, and anyone else interested in collaborating on fire and life safety education.
  Alignment to Agency Goals
  • Agency Goal: Provide tools and materials to support public fire and life safety education statewide.
  Objective Strategies
  • FY07 - hired public fire & life safety educator (part time employee). This position has been tasked with improving the resources and training opportunities available in the Commonwealth.
  Objective Measures
  • Number of training programs delivered as related to Public Fire and Life Safety.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    20

    Date:

    7/1/2005

    Measure Baseline Description: FY06 - 20 training classes (total)

    Measure Target Value:

    40

    Date:

    6/30/2009

    Measure Target Description: FY10 - 40 training classes (total)

    Data Source and Calculation: Total number of training classes delivered as related to Public Fire and Life Safety. It should be noted that the agency hired a P-14 Public Fire and Life Safety Educator that works out of the Fire Marshal Academy. This position is dedicated to public fire and life safety education for the Commonwealth.

• Factors Impacting the Products and/or Services:
  Although a special revenue account, the availability of base resources from the Fire Programs Fund is not without limit. Therefore, due diligence must be exercised.
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Aid-to-Localities entitlements to the 324 counties, cities, and towns throughout the Commonwealth solely for fire service purposes.

• Maintain Aid-to-Localities (ATL) process/delivery system
  Objective Description
  VDFP is fully funded as a "special revenue" account. Revenue is contained within the Fire Programs Fund, from which VDFP allocates 75% of its total, after committed fixed obligations, as annual entitlements to jurisdictions (Aid-to-Localities - ATL). These entitlements, while subject to minimums, are population based and allocated directly to the 324 Virginia counties, independent cities and towns incorporated within the counties. ATL may be used solely for the purposes to pay for training, construction of training centers, fire fighting equipment, protective clothing and prevention. ATL may not be used to supplement or replace local funding The remainder, after disbursements to local jurisdictions, is used to provide direct funded training for localities.
  Alignment to Agency Goals
  • Agency Goal: Provide financial assistance to support Virginia localities’ fire services needs.
  Objective Strategies
  • Increase Aid To Localities disbursements through agency and Virginia Fire Service Board promotion.
  Objective Measures
  • Percentage of Aid To Localities funds disbursed
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Maintain

    Measure Baseline Value:

    98

    Date:

    7/1/2005

    Measure Baseline Description: 98% disbursement - FY06

    Measure Target Value:

    100

    Date:

    6/30/2009

    Measure Target Description: 100% disbursement - FY10

    Data Source and Calculation: Aid To Localities is disbursed quarterly upon submittal of the proper paperwork by the individual localities. We will track the dates completed paperwork is received and align it to the corresponding published disbursement date.

• Factors Impacting the Products and/or Services:
  Although a special revenue account, the availability of base resources from the Fire Programs Fund is not without limit. Therefore, due diligence must be exercised.
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Burn Building grant funds to localities in order to construct or repair burn buildings, which are essential to safely training firefighters under "live" flame and similar conditions.

• Ensure access of burn buildings throughout the Commonwealth within a 50 mile radius of training needs.
  Objective Description
  By ensuring there are adequate burn building training facilities, our agency aides in creating a safe and “real life” training environment for fire fighters to learn fundamental and imperative training skills.
  Alignment to Agency Goals
  • Agency Goal: Provide financial assistance to support Virginia localities’ fire services needs.
  Objective Measures
  • Number of burn buildings within a 50 mile training radius.
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Up

    Measure Baseline Value:

    33

    Date:

    7/1/2006

    Measure Baseline Description: 33 burn buildings FY07

    Measure Target Value:

    50

    Date:

    6/30/2009

    Measure Target Description: 50 burn buildings FY10

    Data Source and Calculation: Total number of current burn buildings out of 40. The total number of burn buildings to provide full coverage is 50 burn buildings.

• Factors Impacting the Products and/or Services:
  Although a special revenue account, the availability of base resources from the Fire Programs Fund is not without limit. Therefore, due diligence must be exercised.
• Anticipated Changes to the Products and/or Services
  [Nothing entered]
• Listing of Products and/or Services
  • Financial assistance to the fire and emergency services community through grant funding.

• Provide funding opportunities for the fire and emergency services community.
  Objective Description
  Categorical grant funding provides localities with additional funds to aide in the support of their fire fighting and protection efforts.
  Alignment to Agency Goals
  • Agency Goal: Provide financial assistance to support Virginia localities’ fire services needs.
  Objective Strategies
  • The agency will work, in conjunction with the VA Fire Services Board, to develop easy to use and understand grant policies and work diligently to advertise all grant programs. The agency has a full time grants manager that works hand-in-hand with the VA Fire Services Board and the localities. We will also implement an active advertising program to ensure all localities are aware of the grant programs.
  Objective Measures
  • Percent of allocated grant funding disbursed
    Measure Class:

    Other

    Measure Type:

    Outcome

    Measure Frequency:

    Annual

    Preferred Trend:

    Maintain

    Measure Baseline Value:

    93

    Date:

    7/1/2005

    Measure Baseline Description: 93% Grant disbursements for each grant program - FY06

    Measure Target Value:

    100

    Date:

    6/30/2009

    Measure Target Description: 100% Grant disbursement by FY10

    Data Source and Calculation: The percentage will be calculated by taking the total grant funding allotted by Virginia Fire Services Board and dividing by the total amount disbursed by VDFP.